Travelogue: Indonesia Bali (Day 3 & 4)

Day 3 was one of the day i super look forward to! Our 3 hours massage day! In-villa spa service by Ziva’s vendor!

I’m so loving my egg bene breakfast with spinach! There’s was nothing much plan on this day except a spa at 11am!

Initially i thought we are going to do it at the outdoor area since the space is bigger and that’s how they advertise too! When the masseur came, they came into the room set up and i was like Hallelujah!  The masseur was friendly and massage was good. However, i didn’t think it was worth it. We booked for 3 hours, they came late, spend a while setting up and most of the time was just waiting time.

  1. Massage
  2. Simple facial (more like light facial massage with cleanser)
  3. Apply facial mask
  4. Waited for 20 mins for mask to dry (meantime, they set up the milk/shower bath then will just sit aside and watch TV)
  5. Wash off mask
  6. Then they disappear for a while – probably go mix the body scrub mixture for us
  7. Apply body scrub
  8. Waited for the scrub to settle (20 mins maybe?), they continue watching TV
  9. Briefly srcub
  10. Then help you up and tell you to go for your milk/flower bath.
  11. They continue to watch TV while you bath..

Wah.. sound so long right?? In the end, the spa ended 1:30pm! 30 mins earlier and minus off the late start (another 30 mins).. so the whole spa was only 2 hours. That’s not all, rmb there was some idle time.. another hour gone.. so the actual hands on was only an hour or so..

I would rather just take a 60 mins massage session really. Or maybe you know what, just go batam to massage!

After my not-very-satisfying spa, we head out for lunch at this chinese restuarant which I’ve been wanting to try!

(image from google)

From the outside, this shop looks perpetually closed. Dono is it food not nice, nobody wana come! We take a deep breath and stepped in!

“Table for two please”

& WOW…. got crowd de leh! The interior was pretty ancient and traditional dynastic feel kinda furniture – go google and you can find plenty of pictures!

We ordered peking duck, dim sum platter, xiaolongbao, fried rice, soup & a dessert (take away).

Wah the food is not bad de! Especially the peking duck! Got imperial treasure feeel! LOL!! Dimsum wise, so-so, can do without. Xiaolongbao was good though.

I will definitely come back here again if I go Bali next time!

Finally it’s the day for our departure!

 

After a hearty breakfast, we head off to the airport to catch our 1pm flight! Thoughout the ride, we were just busy catching pokemon!! LOL, must utilise out wifi egg eh!!!

Vacation is always so short!

Here I am in a flight back to Singapore.

Now for the not-so-nice experience.. So when I arrived SG, I texted in my family group chat to let them know i had safely arrived!! Then my cousin text me separately to ask if there was any surprise on board? I had 2 glasses of coke can that be consider a surprise?? LOL..

 

Apparently my cousin actually made a call to SQ to arrange for a birthday surprise for me but it didn’t happen! SQ confirmed with my cousin that they will arrange a birthday cake but it didn’t came. Nothing on my actual day nor return flight day!

My cousin called back SQ to verify and wanted an explanation why it didn’t happen when they gave their words. SQ now say they didn’t promised anything but only try their best. After investigation (probably playback the past recording), they offered my cousin a service recovery voucher (for me and my mister) BUT later call back again to say they can’t give it to her anymore because they did not make any mistake. -___-

Seriously SQ. If you DID NOT make any mistake like you claimed, why offer service recovery? And if it’s just a goodwill gesture, why take it back after you offered? FYI, we did not request nor insist a service recovery. All we wanted was just an explanation why SQ did not deliver their promise. It was their initiative to offer the service recovery to BOTH the passenger and decided to take it back later saying they are not at fault.

EXCUSE ME?? In case you thought the service recovery is a lot of money, NO. I can’t even buy a ticket KUL. To be exact, it’s only a TWO figure compensation. EHEM.  A lost baggage claim payout is worth more than their service recovery.

Shortly after the incident, I received the service recovery voucher. I guess they decided to honor only HALF of their words. Only I got the voucher but my mister did not get anything (they agrees to send two vouchers).

#SQdisappointment #whereistheexcellenceservice #notSQfansanymore #byebyeSQ #convertingmymilestootherairline #notangryjustdisappointed #continueyourpride

SQ, today you potentially lost 10 customers. It may seems insignificant to you but have you heard of this Chinese saying “好事不出门  坏事传千里”..

All the best to your future endeavor!

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Travelogue: Indonesia Bali (Day 1)

Yay!! Returned to BALI after 1 year to celebrate #DALOVEKNOT anniversary!

This is a love and hate post! I will tell you why later. For now let’s stay focus on the happy event first!! Woohoooo! VACATIONN!!

Just by the look of the above teaser, did it made you wanna go Bali already?

This is my first trip with SQ using my miles redemption! I’m totally elated to hear my waitlist flight got confirmed!

But a lil disappointed no crew realized I was traveling on my birthday – exact day I’m saying! You can tell me about how many XXX number of guest SQ received everyday, how will they noticed or check every guest details.. what am I to them? But.. ain’t excellence service make them different from other airlines? Or maybe it was because I didn’t “pay” for my ticket so I should even be happy I wasn’t being ask to leave the plane due to full flight – not sure if it was even overbooked!

Perhaps I expect too much outta SQ. See too highly of them. -__-

Brought a book along this time round and was hoping to kill time, but time killed me instead! I was fully occupied the whole time – TV, selfies, small talks, meals & still hoping someone would pop by and say “Happy Birthday Ms Eng”.. BUT BO LEH~!!

 

In-flight meal is definitely not always the best meal but it’s never fails to get me excited!

Very soon 2 hours swift past and here we are in the tropical land Bali!

Upon arrival, our villa airport pick up driver was already at the arrival hall waiting. It took so long for our baggage to arrive – more than 30 mins and we thought he probably had left without us!!

The journey from airport to our villa in Seminyak was a mere 30 mins drive (or 40 mins, depends on traffic condition). If you recall in my previous trip, we stayed in Seminyak area too. In fact, this villa location is just along the same street.

DID I EVEN TELL YOU WHERE I’M GONNA STAY?? (my goodness if i haven’t!!)

We had booked ourselves a one bedroom villa in Ziva A Boutique Villa!! We booked via Agoda through Shopback! Never missed the chance to earn rebate!! But you know luck doesn’t always stand on the same side with you! When I tried to book on Agoda, the first night wasn’t available! But i really love this villa and decided still go ahead with whatever available then emailed to villa directly to check!!

Luck came back! Ziva crew was able to arrange a villa for me and combined my Agoda booking with their booking! Vacation saved!!

Ziva only has 10 unit in total – 9 x one bedroom and 1 x three bedroom! I had put in a request for the nearest room to the main recept so that we do not need to walk too far inside and risk lizard dropping dropping on my head! I can’t imagine walking this corridor at night (eek!!)

Without further ado, let me open the door to my vacationnnnn!!!

Just standing outside, i can already hear the birds singing, the tree dancing and the water calling!!!

Now walking into our room, we thought it will be a lil warm inside since it’s a bright sunny day shinning through the full glass room! It turns out, cooler than expected!!

& Ziva was so sweet sia!! still got honeymoon deco and a stalk of roses (I assume it’s for me and not my mister!)

They even got flower bath ready for us! Sweet max – so sweet until I forgot to take a picture of the toilet!! LOL!!

After settling down, we head out to grab our lunch it was almost 4pm by the time we reach Ziva and settle down! Hungry is the only thing in my mind!

We wanted to go Ultimo but it was close for break and only re-open at 430pm. I was so hungry i can’t wait for another 5 mins so we went a lil further down and walked in Char Char!

Regulars in Bali definitely knows to find Char Char! Even first time, Char Char is so hard to miss! The steps alfresco sitting was like their distinctive icon!

We parked ourselves comfortably there and ordered our lunch!

Fruity Coconut drink is super refreshing on such summer days! Quench your thirst, keep you cool!

We ordered Happy Hour Oyster too. Was cheap but not as yummy as what we had in Melbourne! You can skip this IMO.

Sorry for the weird angle, like i said, i was tooo hungry already!

We ordered a prawn aglio olio and a beef steak. Portion was generous but taste wise, I still prefer Ultimo’s pasta. However, the steak was good! we only ordered 100g and we were laughing at ourselves for being a silly customer! 100g and we want it medium rare! The chef must have thought we’re crazy, 100g how to cook M.R.? It turns out, the steak was really medium rare and absolutely tender and juicy!

After lunch, we went supermarket for a quick shopping and head back for a dip as the sun is almost down!!

The best time to swim is probably between 5-7pm, no sun yet still bright! I believe Ziva does have floaties for guest to rent but since we had one, why rent?? Bought my pizza floatie from Taobao and this is probably one of my many best & happiest buy!

In the evening, the villa still very pretty and looks even more romantic with all the warm/orange lights!!

But of course, as the night turned dark, my guts became smaller! (LOL!!!) I had to ask my handsome hubby to make tea for me because I don’t want to startled myself when i see lizard or even hear one!!

Then suddenly(!!), the door bell rang!! It was the crew giving us a pleasant surprise!!

A birthday cake & a heart-shaped anniversary cake!! Wahh.. scored full marks liao!! Briefly mentioned before that I would like to spend my birthday and anniversary in their villa (because i couldn’t get a room on the first night and had to write to them, remember?) and here we had 2 cakes to celebrate!!!

Really, when you expect nothing, you will truely be surprised when there’s one! Thanks Ziva!!

Ended a day with high sugar and I know I will definitely gonna have sweet dream!

Stay tune for Day 2!!